Customer Service Representative | Seacole

Customer Service Representative

Seacole-CRC, LLC of Plymouth, MN is a diversified chemical manufacturing and distribution company offering essential products and services to a wide variety of markets worldwide. We deliver exceptional value to our customers by offering a unique mix of technical expertise, attentive customer service and trouble-free logistics.

We are currently seeking a dependable, organized, hardworking Customer Service Representative to work with our Customer Service and Sales Teams to provide outstanding service to our customers.

Seacole is an EOE, offering a competitive compensation package, great benefits, and comprehensive training.  Come be a part of the Seacole team!

Seacole’s benefits include:

  • Competitive pay, based on experience
  • Benefits package offered after 60 days
  • Insurance: Medical, Dental, Life, Short- and Long-Term Disability
  • Health Saving Accounts and Flexible Spending Accounts
  • 401(k) Retirement Plan, including an employer match
  • Paid Time Off (PTO), which employees start earning on day one
  • Paid Holidays

Requirements & Responsibilities

  • 2+ years of Customer Service Experience preferred
  • Experience entering Customer Orders
  • Attention to detail
  • Ability to work independently and as a team
  • Strong communication skills
  • Ability to work with all salespeople and customers, in a wide variety of markets
  • Ability to work with multiple departments within the company
  • Ability to manage multiple tasks simultaneously

Essential Job Tasks:

  • Entering customer orders
  • Maintaining customer price lists
  • Obtaining freight quotes or calculating freight charges
  • Working with the Sales, Warehouse, Production, and Purchasing departments to ensure superior service for our customers
  • Filing customer invoices and related paperwork
  • Providing phone back-up for the receptionist when needed
  • Performing other related duties as assigned or approved by the Customer Service Manager and/or Director of Sales

Interested candidates can apply directly from the Seacole website, or email their resume to