We’re recertified! Seacole recently upgraded its ISO certification to the enhanced 9001:2015 guidelines. Our upgraded certification bolsters our already strong quality management system, so we can continue to deliver a high-quality product and customer experience for you.
Our founder Gregg Elliott was featured in Enterprise Minnesota recently. He described the many benefits ISO certification bestowed on Seacole’s customers, employees, and bottom line:
Seacole, which has nearly 50 employees, buys chemical components and blends them into new products. It manufactures 2,000 products in its 85,000-square-foot facility. Its capabilities include creating chemical products for surface finishing, printed circuit boards, industrial cleaning, railroad and other transportation, agriculture, and laboratories.
Because Seacole deals with significant quantities of chemicals, it is highly regulated by numerous agencies, from the US Drug Enforcement Administration (DEA) and the Environmental Protection Agency (EPA), to the Department of Homeland Security. As the level of regulation continues to increase, many companies have started outsourcing their chemistry manufacturing to specialists like Seacole.
The manufacturer already has benefitted from this trend, and it will be compounded by Seacole’s ISO certification. Thanks to these factors and more, Seacole is on track to hit $35 million in revenue in three years, Elliott said.
Through the process, Seacole uncovered that it was making the same errors repeatedly. Obtaining ISO certification helped the manufacturer secure significant business from large customers like 3M and Dow, but it also prompted better workflow, reduced mistakes, and improved customer service, Elliott said.
“Incidents of both internal and customer complaints have gone way down since ISO was put in place,” he added. “And in this day of finding employees, I found this was a really good way to empower people. It gave them pride in the job they didn’t have before and it helps with retention of employees.”
Documenting our workflows and abiding by our ISO-certified processes helps the Seacole team deliver you a better experience, from sourcing and blending your products to support and advice once our products are in the field.
For more information on ISO certification or to get started on your order, contact Seacole today.